FAQS

A blockchain is an immutable electronic database for storing information. Since 2020, every new Breitling watch has come with a blockchain-backed ownership certificate called an NFT or "Non-Fungible Token." This NFT acts as your watch's digital fingerprint. It houses your watch's product information and allows you to transfer ownership of your watch securely with a simple transaction. It also keeps a record of any time it has changed ownership, providing a record of its history. To claim your Breitling NFT, scan the QR code on your watch's warranty card. With it, you gain access to premium services like our online estimation tool and the Breitling Trade resale platform (subject to availability in your country).

Of course!

By registering an account on Breitling.com, you become a member of Breitling's inner circle and benefit from even more value-added services and benefits. They include managing your Breitling collection in your dedicated Breitling account, use of our online estimation tool and the Breitling Trade resale platform, and access to special gifts and experiences.

Any Breitling owner can register an entire collection of Breitling watches on Breitling.com and access all related documentation (COSC certificate, user manual, warranty status) at any time.

You can either create an account directly on Breitling.com, or by scanning the QR code on your watch's warranty card and clicking "REGISTER MY WATCH."

If you first claimed your watch's NFT in the external (Arianee) wallet and follow the step above, your watch will be registered to your Breitling account and your NFT will remain accessible in your external wallet.

If you have not yet claimed your watch's NFT, registering your watch to your Breitling account will activate your NFT directly in your Breitling account wallet.

Please note that only watches produced since 2013 can be registered in your Breitling account.

See also:
How to claim my Breitling NFT?
What are the benefits of my Breitling NFT?

For watches produced Breitling between 2013 and 2019, you can claim your NFT by manually registering your watch to your Breitling account. Just go to Breitling.com and log in or create an account. Then go to My Watches, click "REGISTER A NEW WATCH" and complete the authentication step. Once complete, your watch will be automatically added to your Breitling Account and its NFT claimed in your Breitling Account wallet. In that case your NFT will be accessible directly from your Breitling Account and you will be able to access a full range of benefits that include our online estimation tool and the Breitling Trade resale platform, as well as special gifts and experiences.

Founded in 2011, BitPay is the world’s largest provider of cryptocurrency payment services.

A cryptocurrency is a digital or virtual currency that is secured by cryptography. Many cryptocurrencies are decentralized networks based on blockchain technology—a distributed ledger enforced by a disparate network of computers. The word cryptocurrency is derived from the encryption techniques that are used to secure the network.

BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Wrapped Bitcoin (WBTC) and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDP, and USDC).

Watch sizes, given in millimeters, indicate the diameter of the watch head. This measurement has no relation to the size of the strap (see “How do I choose a strap or bracelet size?”). Instead, it’s a matter of how much of a presence would you like the watch to have on your wrist. Choose a narrower diameter if you have a smaller wrist or prefer something more subtle, or opt for a wider diameter if you have a larger wrist or simply want to make a statement. As reference, here are our standard watch sizes in millimeters with inches conversion.  

To find the best fit of a strap or bracelet, please use our wrist measuring tool. Most of our straps come in Short, Standard and Long lengths, with ranges varying slightly based on case size and thickness of the compatible watch.

We offer complimentary sizing of metal bracelets when a watch is purchased online or through our contact center. For rubber straps, we recommend a visit to one of our boutiques or authorized dealers to properly size the band.

Complete your watch purchase while logged into My Account on Breitling.com, and we'll show our appreciation with a gift from our range of lifestyle and travel accessories. Your selected gift will be sent separately, approximately 45 days after you have received your order.

Breitling, in partnership with 4Gift, offers a meaningful way to send gifts digitally. Using this service, you can purchase a gift individually or as a group and schedule the date that the recipient will be notified. The gift is revealed in a virtual  gift opening experience, which you can personalize with a note or video. Find out more about the 4Gift service in the questions below and here.

All you need is the recipient’s email address. Choose one of the selected products on Breitling.com and click “Give as a 4Gift”. Once you have registered or signed into your 4Gift account, you will be able to add the recipient’s information, schedule the digital delivery date, invite others to contribute and add personal messages.

Gifts can be scheduled up to a month in advance, and your group has up to 10 days to contribute. If, for any reason, your gift must be canceled or the target amount is not reached by the notification date, all contributors will be refunded.

Please note that payments are collected through the 4Gift platform and can be completed using most major payment methods.

Once the target amount has been reached and the scheduled date arrives, the recipient receives an email with a link to the 4Gift platform. The recipient views their virtual gift opening, and is invited to fine-tune the selection or exchange it for a different item of the same value or higher on Breitling.com. If a higher-value gift is selected, the recipient will be prompted to cover the difference.

Breitling Trade is a free of charge peer-to-peer platform provided by Breitling.

You can access the greatest collection of second-hand Breitling watches from a community of watch enthusiasts and sell or trade-in your pre-owned Breitling watch. 

Breitling is pleased to offer to you the option to have the value of your Breitling watch and/or Chronograph estimated free of charge.

To benefit from the “Estimate My Watch” - Service, you need to sign up for “My Account” (Breitling Account). If you do not have a Breitling Account, you can sign up now.

You have to register and correctly describe the condition of your Breitling watch and/or Chronograph, for which we provide a questionnaire to fill out. This information is essential for our estimation, as it reflects the characteristics which determine the market value of your Breitling watch and/or Chronograph.

The price estimations are expressed in Euro (€) for all countries including Sweden and Denmark.

To access the Breitling Trade collections, you need to sign up for “My Account” (Breitling Account). If you do not have a Breitling Account, you can sign up now.

As soon as you are logged into “My Account” you will be able access to the greatest collection of second-hand Breitling watches from a community of watch enthusiasts.

Breitling is offering you the possibility to purchase an extension of the International Warranty of your Breitling watch online here.

Breitling Warranty Extension covers your Breitling watch against any manufacturing defect for an additional period of time.

It depends on the movement inside your Breitling watch.

For watches with a Breitling manufacture movement, the extension is 3 years. For all other movements, the extension is 2 years.

Learn more here.

It's easy! Click this link and follow the steps.

You must create a My Account on Breitling.com to purchase the warranty extension.

If your watch is already registered in your account with an active warranty, you can directly extend your warranty from your account.

In several countries, Breitling's insurance partners offer optional insurance coverage for risks such as theft, loss and damage.

These services are offered by third-party insurers, independent of Breitling.

Click here to learn more about which risks are covered and for instructions on how to request an insurance quote

Risks usually covered by third-party companies duly selected by Breitling are theft, loss and damages.

Learn more here.

All boutiques and retailers are listed HERE
Under: STORES
Pick NEAR ME or any continent, country and location.

The movement of a quartz watch is powered by a battery; it is driven and regulated by a quartz crystal and an electronic oscillator.
The current Breitling quartz models are all fitted with a thermocompensated SUPERQUARTZ TM movement, containing a temperature gauge thus offering its user a precision of +/- 15 seconds a year; their integrated circuit contains no less than 8’000 components.

The movement of a mechanical watch is driven by a spring, called the mainspring, which needs to be wound. This can either be done manually, using the crown, or, in the case of an automatic mechanical watch, by using the kinetic energy provided by the wearer’s movements. All current Breitling watches are Chronometer certified and comply with the standard set by the Swiss Official Chronometer Testing Institute (Contrôle Officiel Suisse des Chronomètres – COSC), which allows a maximum deviation of -4 to +6 seconds per day.

A chronograph is a watch with stopwatch functions, enabling the measurement of the duration of an event, using a specific hand or display that can be started, stopped and returned to zero.

A chronometer is a watch that has obtained a certification by the Swiss Official Chronometer Testing Institute (Contrôle Officiel Suisse des Chronomètres – COSC). To achieve this certification, the movement of the watch must successfully pass specific precision tests in different positions and at different temperatures, over a 15-day period. The standards set by the COSC allow a maximum average deviation of : -4 to +6 seconds per day for mechanical watches and +/- 0.07 seconds per day for quartz watches. The movements of all current Breitling watches have earned this certification.

All Breitling watches sold at our authorized stores are authentic. The Breitling boutiques and authorized retailers are listed HERE.

Beyond that, the safest way to identify an authentic Breitling is handing it to an expert, for example an authorized Breitling store or service center. Since the year 2000, all Breitling watches carry a unique identification number: their serial number, which can be checked within the Breitling network against the model reference of the watch.

Also see: What is a serial number? / What is a reference number?

All Breitling watches purchased from Breitling authorized retailers or directly from Breitling SA or one of its subsidiary companies are covered by an international warranty valid for two years after purchase, except for watches with a mechanical manufacture movement, which are covered during 5 years (provided that water resistance tests are performed every 2 years following the date of purchase by an authorized Breitling service center).
The warranty coverage applies to any manufacturing defect, within the frame of the warranty conditions, and entails that Breitling will take any corrective action that is necessary to ensure the watch performs as per standard.

See the detailed warranty conditions HERE Under SERVICE > INTERNATIONAL WARRANTY Additionally, all work performed by an authorized Breitling service center, and mentioned on the corresponding invoice/delivery note, is under warranty during the amount of time mentioned on the invoice

All work performed by an authorized Breitling service center, and mentioned on the corresponding invoice/delivery note, is under warranty during the amount of time mentioned on the invoice.

Each one of our authorized retailers, boutiques and authorized Breitling service centers will change your bracelet or strap for you. All boutiques and authorized retailers are listed HERE
Under: STORES
And the service centers HERE
Under: SERVICE

You are welcome to send your watch directly to one of our service centers or to drop it off at any authorized Breitling retailer.
All authorized Breitling service centers are listed HERE
Under: SERVICE
And the boutiques and retailers HERE 
Under: STORES

IN COUNTRIES WHERE THIS SERVICE IS AVAILABLE:
If you register a service request on our service platform
under SERVICE > MY WATCH NEEDS A SERVICE > SEND , you can follow up on the status of the service HERE
under SERVICE > SERVICE STATUS

Regular maintenance, properly carried out, will allow your watch to maintain its performance and reliability in the long term. By respecting the service deadlines recommended by Breitling, and by ensuring that servicing is done by an authorized service center, you will extend the lifespan of your watch – and protect your investment.
Every 2 years we recommend a maintenance service, which includes: checking movement parameters and watch functions, changing all seals, checking water resistance, cleaning of the case and metal bracelet; changing the battery for quartz watches.
Every 4 to 6 years, we recommend a complete service, which includes: disassembly, cleaning and replacing of standard movement parts, assembly, lubrication, adjustment and setting of movement function parameters; changing all seals, partial changing of hands and checking of water resistance; refurbishment* of the case and metal bracelet; changing the battery for quartz watches.
*Excludes models with black carbon surface treatments.
You will find further details on the maintenance of your watch HERE 
Under: SERVICE > MY WATCH NEEDS A SERVICE > SERVICES

Every 2 years we recommend a maintenance service, which includes: checking movement parameters and watch functions, changing all seals, checking water resistance, cleaning of the case and metal bracelet; changing the battery for quartz watches.
Every 4 to 6 years, we recommend a complete service, which includes: disassembly, cleaning and replacing of standard movement parts, assembly, lubrication, adjustment and setting of movement function parameters; changing all seals, partial changing of hands and checking of water resistance; refurbishment* of the case and metal bracelet; changing the battery for quartz watches.
*Excludes models with black carbon surface treatments.
You will find further details on the maintenance of your watch HERE
Under: SERVICE > MY WATCH NEEDS A SERVICE > SERVICES

The water resistance of your Breitling depends on the construction of its case. However your watch needs to be regularly serviced in order to keep its original level of water resistance: this is due to the fact that the gaskets sealing the watch-case naturally dry out over time, and therefore need to be replaced. Consequently your watch should undergo a water resistance test every year and a maintenance service every 2 years.

The degree of water resistance of your Breitling is described either in meters, or in bars (1 bar~10 m = approx. 33 ft). Note: these figures reflect a technical norm and do not represent the exact depth the watch can be immersed at, while being worn. “Water resistant up to X meters” means the watch can be exposed to the pressure that it would have to sustain, if it was placed at X meters depth in a completely static environment and position.  However the wearer’s movements (diving, jumping, swimming, etc…) as well as the force of the water (shower jets, river currents, etc…) can considerably increase the pressure on your watch.

You will find a table listing the level of water resistance you can expect of your watch HERE
Under: SERVICE > USER TIPS AND MAINTEANANCE > INFORMATION ON WATER RESISTANCE  

In order to wear a watch while swimming, it needs to be water resistant up to 5 bars (50 m / 165 ft) at least. For diving, snorkeling and water-skiing, for example, a water resistance up to 10 bars (100 m / 330 ft) would be required.
Moreover, Breitling strongly recommends that bracelets other than metal bracelets and rubber straps not be used in water.
See further information about water resistance HERE
Under: SERVICE > USER TIPS AND MAINTEANANCE > INFORMATION ON WATER RESISTANCE

To authenticate your Breitling watch, it must be sent to one of our Breitling Main Centers. Begin by sending your watch to any Breitling service center or by bringing it into a Breitling boutique, requesting a Certificate of Authenticity, and your watch will be passed on accordingly. Fees and return times will vary.

An authentication includes the analysis of the watch and the delivery of a Certificate of Authenticity. If non-compliant parts need to be exchanged to return the watch to its original condition, these will be invoiced separately.
 
Breitling service centers and boutiques do not assess the value of your timepiece. For this kind of information, we suggest our online estimation tool available in the USA and  Europe by registering a My Account on Breitling.com and claiming your Breitling NFT. This tool can be used for most watches produced after 2013.

See also:
How to claim my Breitling NFT?

The main facts concerning each current model display HERE
Under: WATCHES > ALL THE WATCHES pick the TYPE or COLLECTION, CASE, DIAL and/or REFERENCE NUMBER

Information about the service history of a watch, is only communicated to its owner. For watches purchased since the year 2000, this history can be tracked using the unique serial number of the watch.

Also see: What is a serial number?

Our authorized Breitling service centers do not assess the current value of your timepiece. For this kind of information, we suggest turning to an expert for second hand and vintage watches, for example at a specialized auction house.

To close and delete your account on Breitling.com, please contact our Breitling Client Relations Squad:

     USA customers call +1 203-456-2458
     Canada customers call +1 647-691-1073

For other ways to get in touch, visit our Contact page. We will be happy to assist you.

All authorized Breitling boutiques and retailers will be happy to assist you with any question you might have regarding your Breitling.
All stores are listed HERE
Under: STORES